Returns & Exchanges Policy

Returns & Exchanges Policy

Our Promise

We promise to be your trusted partner. If you are not fully satisfied with your purchase, let us help you with a replacement or repair.
We should not refund money back. but we should return good to good only.

Return & Exchange Periods

Time period begins the day you receive your product.
All products should be returned to us within 5 working days.

Return Method

Return by Mail

Pack up your purchased item(s) with all contents and product packaging.

If you don't have all the packaging and accessories, a deduction might be made from your refund.

Place packing slip or merchandise return form in package.

Purchase postage, and ship to the badu.lk Return Center.

For proof of delivery, we recommend that you should return via registered post.

Return back good to good.

With a few exceptions, we will return back the another item form the same product or you can make an exchange for the another product which value your return amount. If you prefer, We will provide you store credit which value 30 days and during that 30 days you can purchase a deferent store product from badu.lk site.

If there is any damage to the item will subject to deduct some amount from the product value. and also you should not get the delivery charges back since it has been paid for a third party.